FAQs
We use the following Freight Cost Zones:
Dome Deco US is a B2B (business to business) distributor that sells primarily to designers and retailers. We have two pricing tiers: Stocking Dealer, Designer
QUALIFICATION FOR DEALER ACCOUNT
- Sales & Use Tax ID Certificate (copy)
- Physical location with products on display and available for sale
- Opening order $2,000
- Minimum reorder $1000
QUALIFICATION FOR DESIGNER ACCOUNT
- Sales & Use Tax ID Certificate (copy)
- Opening order $1,000
- Minimum reorder $1000
DOME DECO RETAILER & TRADE SHOWROOMS – exclusivity opportunities are available
All over the world… in over 20 countries, including Belgium, Bosnia & Herzegovina, China, France, Hungary, Indonesia, India, Italy, Netherlands, Philippines, Poland, Portugal, Romania, Spain, Thailand, Turkey, Taiwan, Vietnam.
We ship all our orders from our distribution center in Bayonne, NJ USA.
For items stocked in our warehouse in NJ you can lead time is 5 business days after the complete order has been submitted. For items stocked in Belgium lead time is 6-8 weeks and production items are shipped after 16 weeks of submission of completed orders.
Immediate Delivery:
Orders for immediate delivery items will be shipped in 2 to 5 business days.
Upholstered Furniture:
Most furniture is custom made to order. Total production time is 10-12 weeks, plus an additional 4-5 weeks for transportation from EU to USA. Allow 16 weeks total. Furniture orders require 50% deposit at time of order to process order.
Other:
In Stock (Belgium) accessories, textiles, scents, artwork, tables and other furniture are shipped approximately 6 weeks from order confirmation date. Your order confirmation will indicate the estimated ship date.
Immediate Delivery:
Orders for immediate delivery items will be shipped in 2 to 5 business days.
Upholstered Furniture:
Most furniture is custom made to order. Total production time is 10-12 weeks, plus an additional 4-5 weeks for transportation from EU to USA. Allow 16 weeks total. Furniture orders require 50% deposit at time of order to process order.
Other:
In Stock (Belgium) accessories, textiles, scents, artwork, tables and other furniture are shipped approximately 6 weeks from order confirmation date. Your order confirmation will indicate the estimated ship date.
Most of our accessories are small-run, hand-made items produced in limited quantity by our artisans around the world.
We introduce new ambiances and collections at least twice per year; consequently, we also discontinue the production of many items from previous seasons. If you see it and you love it, we encourage you to place your order now, since we cannot promise that item will be available throughout the next season.
We introduce new ambiances and collections at least twice per year; consequently, we also discontinue the production of many items from previous seasons. If you see it and you love it, we encourage you to place your order now, since we cannot promise that item will be available throughout the next season.
Most of our accessories are small-run, hand-made items produced in limited quantity by our artisans around the world.
We introduce new ambiances and collections at least twice per year; consequently, we also discontinue the production of many items from previous seasons. If you see it and you love it, we encourage you to place your order now, since we cannot promise that item will be available throughout the next season.
We introduce new ambiances and collections at least twice per year; consequently, we also discontinue the production of many items from previous seasons. If you see it and you love it, we encourage you to place your order now, since we cannot promise that item will be available throughout the next season.
Most products will ship by LTL. Freight expense will vary widely based on customer’s requirements – for example, commercial vs. residential location, loading dock or liftgate required, inside delivery, white glove delivery, etc. Freight Cap Program is available for dock to dock deliveries over $2000.
We accept all credit cards, Wires, and ACH. Net 30 option is available after a few orders with credit application.
All Dome Deco products are handcrafted and manufactured in over 20 different countries. Small irregularities in shape, surface, and finish are hallmarks of such craftsmanship and are not considered defects. Items will vary in color from the photographs in our catalog, publications, and on the web. Specifications of individual items are subject to change and will differ slightly from those shown or stated. Products with no manufacturing defects are subjected to a 30% restocking fee, which will be applied upon receipt of the return.
Dome Deco takes pride in the quality of their products and customer service. In the case that there is a manufacturing defect our team will help you with a return authorization.